Refund Policy

1 · Who charges you

Subscriptions are sold and charged by Paddle (Paddle.com Market Limited and its affiliates), acting as merchant of record for PASTLIT (SMC-PRIVATE) LIMITED. The charge on your card or bank statement appears as Paddle — for example PADDLE.NET* PASTLIT — and refunds are processed by Paddle back to the payment method you used. A refund normally shows within 5 to 10 business days of being approved, depending on your bank.

2 · Cancelling

You can cancel a monthly or yearly subscription at any time. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for, and you are not charged again. Cancelling does not by itself create a refund — section 3 says when a payment can be refunded.

3 · When a payment is refundable

Any payment — monthly or yearly, first charge or renewal — can be refunded in full if both of these are true:

• you ask within 14 days of the charge; and
• you have not used any paid feature since that charge — no downloads, no paid practice, none of the tools marked “paid” on the pricing page.

Once a paid feature has been used, the purchase is final. After 14 days, a payment is not refundable in any case. This mirrors the right to withdraw in Paddle’s own buyer terms, which likewise ends once you start using the product.

4 · Renewals

Subscriptions renew automatically. Paddle emails a receipt for every renewal, and we remind you before each yearly renewal. Each renewal charge is treated as a new payment under section 3: refundable within 14 days only if no paid feature has been used since that charge.

5 · Mistakes

A duplicate charge, a charge after you cancelled, or a charge for a plan you did not choose is refunded in full whenever it happened. Tell us and we will sort it out.

6 · How to ask

• Email hello@pastlit.com from the address on your account, or reply to any Paddle receipt. Say which charge you mean; the date or the amount is enough.
• We reply within two business days and, where this policy applies, issue the refund through Paddle straight away.
• You can also contact Paddle directly at paddle.net, the support site for purchases made through Paddle.
• You can also cancel — without a refund — from the manage-subscription link in any Paddle receipt, instantly and without contacting us.

7 · Your statutory rights

Nothing in this policy limits any right to a refund or to withdraw from a purchase that you have under the consumer law of the country you live in. Where that law gives you more than this policy does, the law applies.

8 · Contact

PASTLIT (SMC-PRIVATE) LIMITED
Rawalpindi, Pakistan
hello@pastlit.com

See also our Terms of Service and Privacy Policy.